Employee Engagement in the Contact Centre
To ensure that every employee is engaged 100% of the time is challenging, particularly in the contact centre space where the stress…
The Evolution of Credit Management
For as long as people have lent money or goods of value, there has been a need to have it repaid. According…
Debt Relief: Part of our Business – Part of the Solution
It’s easy to get excited at the prospect of something innovative happening and the impact it has on the status quo. Take…
Disrupting Debt Collection
We are revolutionising the industry with a new customer centric standard for managing distressed debt. This new approach sees progressive business…
Mining for Insights
“Good day. You are through to Jackbee Nimble. Please be advised that this call is recorded for quality and legal purposes. Please…
Nimble Peak Child Pre-School
Nimble Peak Child Pre-School Nimble is privileged to be seeding an Early Childhood Development Centre in Salt River, Cape Town. The school…
Putting the muscle back into your Business Receivables Management
If your team is still doing proverbial mental push-ups to control credit – chances are they are working up an unnecessary sweat. …
Outsourced – Let’s chat about S197 of the Labour Relations Act
When a portion of a business is transferred or outsourced ‘as a going concern’ to a new owner, the employees’ rights are…
Benefits of understanding your Credit Notes
If you were granted only two tests to really understand a business, here’s a recommendation. Firstly, look at the bank accounts to…
Getting closer – with Speech Analytics
Understanding what it is about a conversation that makes customers behave more positively has a significant impact on business performance. When 1…